At The Gileteen (www.thegileteen.com), we are committed to providing a secure and seamless shopping experience for all customers. Please read our Payment and Security Policy carefully to understand how we protect your information and process transactions.

1. Payment Methods

We offer multiple payment options for your convenience, including:

• Credit/Debit Cards (Visa, MasterCard, etc.)
• Net Banking
• UPI (Unified Payments Interface)
• Wallets and other secure payment gateways.

All payments are processed through trusted and secure payment gateways that comply with industry standards for data protection.

2. Payment Security

We prioritize your financial data security. Our website uses Secure Socket Layer (SSL) encryption to ensure that all personal and payment information entered during checkout is protected and confidential.

• All transactions are encrypted and securely transmitted.
• Your payment details (such as card information) are never stored on our servers.
• We use advanced fraud detection systems to prevent unauthorized transactions.

3. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation via email. This will include the details of your purchase, payment method, and an estimated delivery timeline.

4. Failed Transactions

If your payment fails, please check with your bank or payment provider to resolve the issue. You may also contact us at care@thegileteen.com for assistance. Orders will only be processed once full payment is received.

5. Refunds and Cancellations

Refunds for canceled or returned items will be processed in accordance with our Return Policy. Refunds are typically returned to the original payment method and may take several business days to reflect in your account.

6. Third-Party Payment Processors

We work with reliable third-party payment processors. By completing a transaction on our Website, you also agree to comply with the terms and conditions of these payment processors.

7. Contact Information

If you have any concerns or questions regarding payments or the security of your information, please contact us:

The Gileteen
Address: Near Bharmi Petrol Pump, Kamla Nagar, Jodhpur, Rajasthan (342008)
Email: care@thegileteen.com
Phone: +91-63787-05004

Your security is our priority, and we ensure that your shopping experience at The Gileteen is safe and protected.