At The Gileteen (www.thegileteen.com), we are committed to delivering quality, handcrafted furniture and home decor to your doorstep with care and precision. Please read the following Shipping and Delivery Policy to understand the process and timeframes associated with your order.

1. Made-to-Order Products:

All our products are made to order, ensuring you receive furniture uniquely crafted for you. Once your order is placed, we begin the crafting process, which takes approximately 7 to 10 business days.

2. Dispatch Time:

Your product will be dispatched within 7 to 10 business days after the order is placed. We will notify you as soon as your order is shipped, along with tracking information.

3. Delivery Time”

Once dispatched, delivery typically takes an additional 7 business days, depending on your location. Please note that delivery times may vary based on shipping destinations and unforeseen circumstances, such as weather conditions or courier delays.

4. Shipping Locations:

We currently offer shipping across India. For international shipping inquiries, please contact us at care@thegileteen.com or +91-63787-05004.

5. Delivery Charges:

Delivery charges may apply depending on the size, weight, and delivery location of the product. Any applicable charges will be clearly communicated during checkout.

6. Order Tracking:

Once your order is shipped, we will send you a confirmation email with a tracking number. You can use this number to track the delivery status of your order.

7. Delays:

While we strive to ensure timely delivery, please understand that delays may occasionally occur due to unforeseen circumstances. If there is a significant delay in dispatching or delivering your order, we will notify you promptly.

8. Contact Us:

For any shipping or delivery-related queries, feel free to contact our customer care team:

• Email: care@thegileteen.com
• Phone: +91-63787-05004
• Address: Near Bharmi Petrol Pump, Kamla Nagar, Jodhpur, Rajasthan (342008)